GENERAL ENQUIRES & SALES SERVICE : 1. We will try to answer your question immediately if we are online or within 24hours.We are working from Mon to Sat of China time. You may return any unopened merchandise to us in its original condition, including original packaging within 7 days of receipt. But please notice that we will NOT assume responsibility to the damaged or lost items caused by the postal service, your own mistakes, or natural depreciation. Your satisfaction is 100% guaranteed. However, please tell us what is happening before. This item is in the category "Toys & Hobbies\Games\Miniatures, War Games\Warhammer\Warhammer 40K\40K Miniatures". The seller is "wardragon6786" and is located in this country: CN.